Privacy Policy
Introduction
This privacy notice provides you with details of how we collect and process your personal data.
Labserve is the data controller and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy notice).
Our Details
Full name of legal entity: Labserve
Email address: info@labserve.co.uk
Postal address: Labserve, UK & Ireland Service Centre Head Office, Unit 1 Brewster Square, Brucefield Industrial Estate, Livingston, West Lothian EH54 9BJ
Telephone number: 0345 030 3456
Please ensure the information we hold about you is accurate and up to date.
What Data We Collect
Personal data means any information capable of identifying an individual. It does not include anonymised data.
Types of Data
Communication Data: communications sent via forms, email, social media etc. Used for communication, records, and legal claims.
Customer Data: includes purchase details, contact information and addresses. Used to fulfil contracts.
User Data: website usage and published content. Used to operate and maintain the website.
Technical Data: IP address, browser, usage analytics etc. Used for analysis and security.
Marketing Data: preferences for receiving marketing. Used for promotions and advertising.
We may use these data types to deliver relevant content and marketing.
Sensitive Data
We do not collect sensitive data such as health, ethnicity, religion or criminal records.
Use of Data
We only use your data for the purpose collected or a compatible purpose. We may process data without consent where legally required.
How We Collect Your Data
We collect data directly from you or automatically via cookies and similar technologies.
Cookie policy: http://www.labserve.co.uk/cookie-policy/
We may also receive data from third parties such as Google, Facebook and public sources.
Marketing Communications
We send marketing based on consent or legitimate interests.
You can opt out at any time via email or unsubscribe links.
Disclosure of Your Data
We may share your data with:
- Group companies
- IT service providers
- Professional advisers
- Government bodies
- Business transfer parties
International Transfers
We ensure appropriate safeguards when transferring data outside the EEA.
Data Security
We use appropriate security measures and restrict access to authorised personnel.
Data Retention
We retain data only as long as necessary for legal and business purposes.
Your Legal Rights
You have rights including access, correction, erasure, restriction, portability and objection.
More information: ICO Rights Guide
Contact: info@labserve.co.uk
Third-Party Links
We are not responsible for third-party privacy policies.
Cookies
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