Two highly respected engineering specialists – C&M Scientific and Northern Balance – have come together under a new name: Labserve.
The merger brings together decades of expertise in laboratory servicing, calibration, validation and equipment consultancy, creating a more integrated approach to equipment lifecycle management for organisations across the UK and Ireland.
For customers, the change is simple: the same trusted engineers, now working together to provide broader support and a more joined-up service.
Built on decades of experience
Both companies bring a long heritage of specialist knowledge and customer-focused engineering.
C&M Scientific, headquartered in Livingston with additional sites across the UK, is one of the UK’s leading scientific calibration, maintenance and validation providers. For many years the company has supported organisations in maintaining critical research platforms, ensuring compliance with regulatory standards and keeping laboratory equipment performing reliably.
Northern Balance, founded in 1971 and based in Gateshead, has built a strong reputation as a trusted weighing solutions provider. With highly experienced engineers and a consultative approach, the company has helped thousands of organisations optimise weighing processes across sectors including pharmaceuticals, chemicals, food and beverage, and the public sector.
Together, these businesses bring over 70 years of combined expertise, strengthened by more than 450 years of collective engineering experience across laboratory and industrial applications.
A simpler way to equipment lifecycle management
By bringing these capabilities together under the Labserve brand, customers now benefit from a more connected and streamlined service model.
Instead of managing multiple service providers across different types of equipment, organisations can now access a single, coordinated service covering the entire equipment lifecycle, including:
- Calibration and validation
- Preventive maintenance and servicing
- Repair and emergency call-out support
- Equipment compliance and regulatory support
- Specialist weighing consultancy
- Lifecycle planning and asset management
This integrated approach helps organisations reduce downtime, simplify supplier management and maintain compliance with confidence.
Specialist brands, one shared purpose
Labserve operates through two specialist brands that work together within the same service ecosystem:
Labserve
The core servicing and lifecycle management brand, delivering calibration, validation, maintenance and consultation services across a wide range of laboratories, production environments, logistics facilities and trade operations.
WeighAssured by Labserve
The dedicated weighing solutions brand, providing calibration, servicing, consultancy and compliance support for weighing systems used in laboratory and industrial environments.
Together, the brands share a single purpose: to safeguard accuracy, reliability, compliance and uptime through an end-to-end equipment lifecycle approach.
Backed by the SLS Group
Labserve is proud to be part of the SLS Group, strengthening its ability to support customers with integrated laboratory services.
Being part of the wider group allows Labserve to bring together engineering expertise, long-standing supplier partnerships and technical resources to deliver a more connected support ecosystem for laboratories and operational environments.
Continued commitment to quality and compliance
Customers can be reassured that the merger does not change the commitment to audited quality assurance and regulatory compliance that both companies are known for.
Labserve continues to operate under recognised certifications, accreditations and memberships, including: ISO 9001, ISO 17025, ISO 45001, ISO 14001, FGAS Certification, SafeContractor Certification, and UK Weighing Federation (UKWF) Membership.
Full documentation and certification details remain available to customers for review and audit assurance.
Our people remain at the heart of everything we do
While the name may be new, the teams behind the service remain the same. From experienced field engineers to dedicated support teams, the people of C&M Scientific and Northern Balance now work together within Labserve to deliver multi-disciplinary expertise across laboratory, production, logistics and trade environments.
As a result, we now have a network of over 35 engineers on the road, giving us full coverage across the UK and Ireland, strengthening our reach, accelerating response times, and ensuring consistent, reliable support wherever you operate.
If you have any questions or would like to discuss this further, please get in touch with our team.
Frequently Asked Questions
Why did C&M Scientific and Northern Balance merge?
As part of the SLS Group, C&M Scientific and Northern Balance came together to combine over 70 years of expertise and create a single trusted servicing partner for laboratories across the UK and Ireland.
What is Labserve?
Labserve is the new name in equipment lifecycle management, bringing together the engineering expertise of C&M Scientific and Northern Balance. With regional sites across the UK and Ireland, Labserve delivers fast, flexible service with deep technical expertise across a wide range of equipment, helping organisations focus on discovery, productivity, and operational excellence.
What is WeighAssured by Labserve?
WeighAssured by Labserve is the specialist weighing solutions service within the Labserve portfolio, providing calibration, servicing and consultancy for weighing equipment used across production, logistics, trade and laboratory environments.
Will my current point of contact or engineers change?
No. Customers will continue working with the same experienced engineering teams and support staff. The merger simply brings these teams together under one structure to provide broader service capabilities.
Will existing contracts or service agreements change?
No immediate changes are required. Existing agreements remain valid and will continue to be honoured.
Are the same accreditations and certifications still in place?
Yes. Labserve continues to operate under the same recognised accreditations and certifications held by C&M Scientific and Northern Balance, including ISO 9001, ISO 17025, ISO 45001, ISO 14001, FGAS and SafeContractor, as well as membership of the UK Weighing Federation. Documentation is available to support customer audits and compliance requirements.
What does this mean for customers?
Customers will continue to receive the same trusted service they know today, now supported by expanded engineering expertise, faster service coverage across the UK and Ireland, improved compliance support, reduced downtime and supplier complexity.
Who should I contact for support?
Customers can continue to contact their existing service representatives or reach the Labserve team via email or phone.